Redwave Commerce provides a range of solutions that facilitate intercompany communications. These solutions share a common hosted platform which provides a portal based interface and sophisticated message brokering functionality. Solutions cover a range of B2B processes, including EDI based orders and invoices, drop shipments, contract invoices for services, shipment scheduling collaboration and more. Redwave Commerce also builds web commerce solutions according to customer requirements. The over 7,000 companies that use the service can attest to solutions that solve challenging business problems while remaining easy to use.
The solutions are generally created for a company with the basic requirement of automating the exchange of business documents or other transactions with multiple partners. The data exchange is typically part of a long running process that is choreographed according to business practices and rules. The Redwave solutions subsequently deal both with the physical exchange of the data and with controlling the larger context of the business process. So while facilitating the movement of the data electronically, it makes sure it is the right data and that it is sent at the right time.
The challenge with creating intercompany applications is the diversity in the partner community and the variation in effort and cost that they are prepared to endure in order to participate in the project. It is not surprising that there is a direct correlation between how easy and inexpensive it is to participate and how many companies do participate. And therein lays the reason so many companies use Redwave Commerce.
Providing solutions where partners leverage a browser and a web portal allows them to participate without a major investment and a rebalancing of their priorities. Further, by supporting hybrid relationships, partners can integrate directly for some steps of the process and still leverage the portal for others. For example they can send and receive some transactions directly from their application while using the portal to exchange others and for process management.
What the Service Does
Web commerce solutions from Redwave cover a range of business processes such as: the exchange of PO’s, invoices and advance ship notices; exchanging images and other files; and managing work flows and collaborations, for example those associated with logistics or receiving quotes. The solutions all share common foundational functionality provided by the base platform which is then configured for the specific business problem.
The Redwave platform provides:
- Portal Functionality
- The main interface to the system, which authenticates users and establishes access controls.
- A mailbox/workflow interface which tracks transactions sent and received and which guides users through the steps to be performed.
- Forms for viewing and entering data.
- Summary reports, dashboards and score cards which provide a holistic view of the exchanges and the community.
- Online help
- Message Brokering Functionality
- Security using public standards for privacy, integrity, authentication and non-repudiation of messages.
- Transaction routing between the sender and one or more recipients based on address information and / or business rules.
- Broad communication protocol support for file transfer and request/response transactions. These protocols support direct application-to-application connectivity.
- Message queuing services supporting store and retrieve, store and forward, event driven and synchronous exchanges.
- Data translation services between the differing syntax and semantics of the sender and recipient.
- Data validation services for detection and notification of errors, both syntactic and business rules based.
- Task scheduling for invoking processes.
- Workflow and programmable logic for managing the choreography in the business process.
- Event management for the definition, detection and notification of events.
The service is hosted in a data center where security and reliability are top priorities. With the latest technologies, the center provides 24/7 on site security with video surveillance. All components are redundant and there is multiple data carrier connectivity to provide high availability with 24/7 monitoring. This scalable environment will meet the needs of your mission critical solution.
Redwave Commerce Solutions
Based on this platform Redwave provides a number of solutions for common business processes plus configures specific solutions for customer requirements. These include:
